Surveillance AgentThe Surveillance Agent aids in the overall protection of the Casino. Agents guard against internal and external threats through the use of gaming and security cameras.Responsibilities include:Knowledge of all slot/game's procedures and Title 31 of Virginia State Gaming Commission.Ensuring all surveillance equipment is operating at start of shift, during shift, and completion of shift.Maintaining all logs and ensuring accuracy of log entries.Maintaining confidentiality of all Hotel/Casino information.Reporting all incidents observed on shift to the Director of Surveillance, Surveillance Manager, or on-shift Surveillance Supervisor.Communicating incidents to pit personnel by phone.Endorsing the business objectives, ethics, and values of Caesars's Entertainment Inc.Operating a closed-circuit television (CCTV) system to monitor casino activities and prepare reports and logs.Assisting with training of new employees.Requirements include:Ability to work a flexible schedule including evenings, weekends, holidays, and on an "as needed" basis.Ability to work in a very fast-paced environment.Ability to speak, read, write, and understand English.Ability to tolerate areas containing secondhand smoke.Ability to maintain regular, predictable attendance according to schedule.Ability to handle large amounts of information and take the best action necessary to correct the situation.Requires all forms of dexterity and mobility throughout all shifts.Use of office equipment and computers.Ongoing games protection training.Ability to interact with other departments, law enforcement, and court personnel.Ability to obtain and possess a VA Gaming License from the VA Lottery.Qualifications include:One year of games surveillance experience preferred.Prior experience in a security, casino, or surveillance related field preferred.Neat, professional appearance with good personal hygiene.Friendly, outgoing personality.Must be 21 years of age.Ability to interface effectively with the public and co-workers.High school diploma or equivalent required. Some college preferred.Be able to satisfactorily complete a 90-day surveillance training program.Knowledge of all Casino/Hotel operations preferred.Strong communication skills required, both verbal and written.Hourly Rate: $16.00 per hourJob Identification 90300Job Category: Security and SurveillanceLocations: Caesars Virginia (On-site)
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